The importance of multilingual customer support for your business

Are you striving to retain your customers? How can you, preferably, give the best customer support? While supporting your customers, it is important to speak in their language to provide better support. Establishing a rapport with them is always an added advantage when it comes to your business. One piece of research that we found out says that more than 70% of customers prefer that personalized approach and intense business partnership only when they are approached in their native language...
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