Procédure pour réparer les services d'une installation de SolarWinds.

How to Replace Job Engine

  1. Stop all Orion services from Orion Service Manager.
  2. Go to C:\Documents and Settings\All Users\Application Data\SolarWinds\JobEngineV2\Data\JobEngine35.sdf file and rename it to JobEngine35_OLD.sdf
  3. Then create a copy of C:\Documents and Settings\All Users\Application Data\SolarWinds\JobEngineV2\Data\JobEngine35 - Blank.sdf one and rename it to JobEngine35.sdf.
  4. This way you have the old one to revert back to and you always have a blank copy in case issue reoccurs.
  5. Right click on properties of the JobEngine35.sdf you have created and untick the read only box and click ok.

How to Replace Job Tracker

  1. Stop all Orion services from Orion Service Manager.
  2. Go to C:\Documents and Settings\All Users\Application Data\SolarWinds\Collector\Data\JobTracker.sdf file and rename it to JobTracker_OLD.sdf
  3. Then create a copy of C:\Documents and Settings\All Users\Application Data\SolarWinds\Collector\Data\JobTracker - Blank.sdf one and rename it to JobTracker.sdf.
  4. This way you have the old one to revert back to and you always have a blank copy in case issue reoccurs.
  5. Right click on properties of the JobTracker.sdf you have created and untick the read only box and click ok.

How to Replace Polling Collector

  1. Stop all Orion services from Orion Service Manager.
  2. Go to C:\Documents and Settings\All Users\Application Data\SolarWinds\Collector\Data\PollingController.sdf file and rename it to PollingController_OLD.sdf
  3. Then create a copy of C:\Documents and Settings\All Users\Application Data\SolarWinds\Collector\Data\PollingController - Blank.sdf one and rename it to PollingController.sdf.
  4. This way you have the old one to revert back to and you always have a blank copy in case issue reoccurs.
  5. Right click on properties of the PollingController.sdf you have created and untick the read only box and click ok.
  6. Restart all Orion Services

How to Repair Job Engine

  • Open C:\Documents and Settings\All Users\Application Data\SolarWinds\Installers.
  • On a 2008 system, this will be under C:\ProgramData\Solarwinds\Installers.
  • Run the Jobengine.msi and select Repair.

How to Repair Job Engine V2

  • Open C:\Documents and Settings\All Users\Application Data\SolarWinds\Installers.
  • On a 2008 system, this will be under C:\ProgramData\Solarwinds\Installers.
  • Run the Jobengine.v2.msi and select Repair.

How to Repair Information Service

  • Open C:\Documents and Settings\All Users\Application Data\SolarWinds\Installers.
  • On a 2008 system, this will be under C:\ProgramData\Solarwinds\Installers.
  • Run the InformationService.msi and select Repair.

How to Repair Collector Service

  • Open C:\Documents and Settings\All Users\Application Data\SolarWinds\Installers.
  • On a 2008 system, this will be under C:\ProgramData\Solarwinds\Installers.
  • Run the CollectorInstaller.msi and select Repair.