my troubles are none

when i worked at a large tech company (years ago) we analyzed data about our web app we looked at transaction times for requests made by users of the system they fell pretty much into a bell curve (except certain really long transactions we called outliers) usual requests took from 0.1 to 2 seconds—outliers took 100 seconds or more the first thing we did was remove the outliers—we couldnt do analysis on these! (certainly they were meaningless) right? through time we learned to look at the ...